Family Friendly

Family Friendly

The beautiful Playacar Palace brings you all the laid-back charm of Playa del Carmen. The resort is located just steps away from the famous 5th Avenue, “Playa del Carmen’s Pedestrian Walkway”, known for its bohemian flair and its collection of sidewalk cafes, open-air restaurants, stores, and nightclubs. Right at the water’s edge, they offer a complete vacation destination. Relax amidst elegant decor, indoors and out, or walk a few blocks to catch the ferry for a short ride to the beautiful island of Cozumel, where guests can enjoy all-inclusive privileges at Cozumel Palace. Ideal for families, couples and social groups who seek culture, shopping and Mexican hospitality at its finest.

Experience a soothing retreat at the state-of-the-art spa, or enjoy a challenging round of golf on the world-class 18-hole course (designed by Robert Van Hagge) at the Playacar Spa & Golf Club. Take a refreshing swim in the sparkling pool, enjoy a large smooth beach that seems designed by nature for wading, throwing a Frisbee, flying kites or playing beach volleyball. Savor exceptional international dining with unlimited wine by the bottle and brand name spirits, as well as daily and nightly activities and entertainment

Restaurants, Bars, & Lounges

Cafe del Mar – Adjacent to pool area, serving international buffet for breakfast and lunch and Mexican cuisine buffet style for dinner
Bocelli– Adjacent to pool area, serving Italian cuisine à la carte for dinner
Momo – Adjacent to pool area, features Teppanyaki tables and sushi bar serving Asian cuisine à la carte for dinnerLahna – Yucatecan gourmet for dinner. Reservations required.
Cielo Bar  – Located in the lobby
Luna Lounge – Bar serving Thai hors d’oeuvres
Aqua Bar – Adjacent to pool with snack service throughout the day gourmet pizza for dinner
Wet Bar – Swim-up bar

Resort Amenities

  • Awe Spa
  • Solarium
  • Concierge
  • Gift shop*
  • Table games
  • Swim-up bar
  • ATM machine
  • Ice machines
  • Beauty salon*
  • Fitness center
  • Beach volleyball
  • Wedding services*
  • Currency exchange
  • Palace Rent-A-Car*
  • Bell staff service
  • Complimentary Wi-Fi
  • PCs for Internet use
  • 24-hour room service
  • Doctor on call 24 hours*
  • Giant chess & pool tables
  • Taxis available 24 hours*
  • Palace Vacation Planners*
  • Outdoor pool with kids section
  • Dry cleaning & laundry service*
  • The Playroom Kids Club (ages 4-12)
  • Daily activities & nightly entertainment
  • Complimentary self-parking & valet parking
  • Cribs, rollaway beds & wheelchairs on request

Compliments of Palace Resorts


  • 30 white avant-garde chairs
  • Complimentary Honeymoon Package
  • Services of a Wedding Coordinator
  • Sparkling wine during the ceremony*
  • Minister to perform symbolic ceremony
  • Audio system available for the ceremony*
  • Wedding ceremony location options: Beach or Gazebo
  • Honeymoon Wishes Wedding Website and Bridal Registry
  • Silver branches for front of chocolate colored structure
  • Breakfast in bed the morning after the ceremony for bride and groom
  • Chocolate colored ceremony podium with two silk floral spheres as table decor
  • Chocolate colored ceremony structure with ivory spun fabric and silk floral appliqué
  • One semi-private dinner reservation for up to 30 guests with standard restaurant decor. Please contact your Wedding Planner for more information.

Nautical


  • Witnesses if required
  • White pergola structure
  • Wedding ceremony location
  • Yellow calla lily boutonniere
  • Complimentary Honeymoon Package
  • Services of a Wedding Coordinator
  • Sparkling wine during the ceremony*
  • Minister to perform symbolic ceremony
  • Audio system available for the ceremony
  • Breakfast in bed the morning after the ceremony
  • 30 Seating pods in a variation of themed drapery
  • Themed bridal bouquet of 12 yellow calla lily stems
  • Honeymoon Wishes Wedding Website and Bridal Registry
  • 6 White pergola shepherd hooks placed along the aisle
  • One dinner reservation (with standard restaurant decor)
  • 6 White Spider mum spheres with white ribbon hanging from shepherd hooks
  • White hanging ceremony podium with 1 large rectangular glass vase with white spider mums
  • Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability)

Pearl Shimmer


  • White aisle runner
  • Themed boutonniere
  • Witnesses if required
  • 3 Round Reception tables
  • Wedding ceremony location
  • Complimentary Honeymoon Package
  • Sparkling wine during ceremony*
  • Services of a Wedding Coordinator
  • Audio system available for ceremony
  • Sparkle fountains after the ceremony
  • Minister to perform symbolic ceremony
  • Breakfast in bed the morning after the ceremony
  • Honeymoon Wishes Wedding Website and Bridal Registry
  • One dinner reservation (with standard restaurant decor)
  • Themed bridal bouquet of 20 roses and 4 cymbidium orchids
  • 30 white chiavari chairs with cushions in a variety of themed drapery
  • White 3 panel structure with glass bead tear drops hanging from each panel
  • Soloist for wedding ceremony (soloist options include flute, saxophone, violin, or pipe)
  • 4 white columns lining the aisle; each with an ivory colored candle placed inside a glass cylinder vase and pavé white carnations
  • White ceremony podium with crystal silver lining, 1 small champagne colored ceramic vase with football mums, and 1 large champagne vase with white roses
  • Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11 am; other ceremony hours will incur an additional charge (based on availability)

Exotic Peacock


  • Witnesses if required
  • Wedding ceremony location
  • Themed groom’s boutonniere
  • Complimentary Honeymoon Package
  • White pergola ceremony structure
  • Services of a Wedding Coordinator
  • Sparkling wine during the ceremony*
  • Audio system available for ceremony
  • Minister to perform symbolic ceremony
  • Bubble Machine after ceremony (Jamaica only)*
  • Aqua blue sea glass gems lining aisle walkway
  • Ground fireworks after ceremony (Mexico only)*
  • Breakfast in bed the morning after the ceremony
  • White Calla Lily with a peacock feather boutonniere
  • Honeymoon Wishes Wedding Website and Bridal Registry
  • One dinner reservation (with standard restaurant decor)
  • 30 White Chiavari chairs with cushions in a variety of themed drapery
  • Themed bridal bouquet of 2 green Hydrangeas, 3 white Calla Lilies, 3 peacock feathers, and 4 Dendrodium Orchids
  • 4 Green bamboo vases with Hydrangeas, Cymbidium Orchids, peacock feathers and silver curly Willows at entrance and end of aisle
  • White hanging ceremony podium with 3 glass cylinder vases filled with water and green silk Cymbidium Orchid stems as table decor
  • Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability)

Lavender Luxe


  • Witnesses if required
  • Pink rose boutonniere
  • Wedding ceremony location
  • Sparkle fountain after ceremony
  • Complimentary Honeymoon Package
  • Services of a Wedding Coordinator
  • Themed bridal bouquet of hydrangea
  • Audio system available for ceremony
  • Sparkling wine during the ceremony*
  • Minister to perform symbolic ceremony
  • Breakfast in bed the morning after the ceremony
  • Honeymoons Wishes Wedding Website and Bridal Registry
  • One dinner reservation (with standard restaurant decor)
  • Lavender colored aisle runner with floral appliqué on sides
  • 30 Silver chiavari chairs with cushions in a variety of themed drapery
  • White 3 panel structure with lavender iridescent beads hanging from each panel
  • Soloist for wedding ceremony (soloist options include flute, saxophone, violin or pipe)
  • 4 Silver shepherd hooks lining the aisle with a hanging sphere of pink, blue, and purple spider mums, and purple roses
  • White ceremony podium wrapped in purple fabric with silver beaded edges and a silver vase with purple roses as table decor
  • Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability)

Complimentary Honeymoon Package


  • Honeymoon desk
  • Specialty petit fours
  • Two honeymoon t-shirts
  • Bottle of sparkling wine
  • Guaranteed turndown service
  • Breakfast in bed (upon request)
  • Complimentary honeymoon dinner at select restaurants
  • Late check out until 6:00pm (subject to request and availability)

Deluxe Honeymoon Package


  • Honeymoon desk
  • Floral arrangement
  • Guaranteed king bed
  • Specialty petit fours
  • Two honeymoon t-shirts
  • Bottle of sparkling wine
  • Guaranteed turndown service
  • Chocolate covered strawberries
  • Breakfast in bed (upon request)
  • In-room aromatherapy with fragrance menu
  • 50-minute Holistic Massage in couples spa suite
  • Complimentary honeymoon dinner at select restaurants
  • All components of the Complimentary Honeymoon Package
  • Intimate candlelit rose petal bath in double whirlpool tub*
  • Late check out until 6:00pm (subject to request and availability)
   
Terms and Conditions apply, please check with your Certified Destination Wedding Specialist for more information.

Ceremony Locations

NORTH BEACH

NORTH BEACH

SOUTH BEACH

SOUTH BEACH

SUN TERRACE

SUN TERRACE

CIELO TERRACE

CIELO TERRACE

Standard Room Amenities


  • Mini-bar
  • Smart TV
  • Alarm clock
  • Coffee maker
  • Lavazza coffee
  • Liquor dispenser
  • Turndown service
  • CHI Bath amenities
  • Iron & ironing board
  • Bathrobes & slippers
  • Red wine upon arrival
  • Direct dial telephone
  • Digital safe (laptop size)
  • CHI Hair dryer & flat-iron
  • Additional amenities for Concierge level
  • Individually controlled air conditioning

DELUXE RESORT VIEW


DELUXE RESORT VIEW

Breathe deeply the sweet ocean air drifting in from your private balcony. The Deluxe Resort View is your personal paradise replete with a full mini bar, Smart TV with YouTube, vTuner and Weather Channel, and plush bathrobes for you to relax in. Toast your luxurious getaway with the suite’s complimentary welcome bottle of red wine.

SUPERIOR DELUXE PARTIAL OCEAN VIEW


SUPERIOR DELUXE PARTIAL OCEAN VIEW

Embrace the day in glorious Riviera Maya, marveling at the transcendent Caribbean Ocean outside your window. This guest room has Smart TV with YouTube, vTuner, and Weather Channel.

SUPERIOR DELUXE OCEAN VIEW


SUPERIOR DELUXE OCEAN VIEW

Fall asleep to the gentle sway of the ocean right outside your window, and wake up marveling at its pristine blue current. This guest room boasts Smart TV with YouTube, vTuner, and Weather Channel.

Some rooms come with French Style Balcony and it’s subject to availability.

HONEYMOON SUITE


HONEYMOON SUITE

Love in luxury in this stately suite stocked with 1 King size bed, top-shelf spirits, and state-of-the-art technology like Apple TV with WiFi connection and special apps including, iTunes, Netflix, and more.* Spacious ocean front terrace with two outdoor lounge chairs and dip into your own in-room double whirlpool tub. Celebrate the start of your new life together in comfort and luxury.

Max. Occupancy: 2 Adult Guests 
*Apps on Apple TV may require guest subscription

CONCIERGE LEVEL


CONCIERGE LEVEL

Raise the bar of luxury with our Concierge Level suites. In addition to our standard amenities, guests staying in these rooms will also enjoy the following upgraded amenities:

  • King bed
  • Snacks
  • Lavazza coffee maker
  • Exclusive concierge phone service
  • Exclusive beach bag
  • L’Occitane bath amenities
  • Aromatherapy and pillow menu
  • 24-hour room service from select restaurants
  • Nightly petit fours with your turndown service
  • Early check-in & late check-out (subject to availability)
  • Two 25-minute massages on the beach or Awe Spa (location varies)
  • Apple TV with WiFi connection and special apps including, iTunes, Netflix, and more*

Maximum occupancy: 2 adult guests

*Apps on Apple TV may require guest subscription.

Walk Out Suite


Walk Out Suite

Eliminate the walk from your room to the beach with the Walk Out suite. Savor the balmy Caribbean breeze from the oceanfront bench outside your suite, or work on your tan whenever you want with access to the beach solarium. In addition to our standard amenities, guests staying in these rooms will also enjoy the following upgraded amenities:

  • Snacks
  • Exclusive beach bag
  • Max. Occupancy: 4 Guests 
  • Aromatherapy & pillow menu
  • Early check-in & late check-out (upon request & subject to availability)
  • Apple TV with WiFi connection and special apps including iTunes, Netflix, and more*

*Apps on Apple TV may require guest subscription.

  • Solarium
  • Table games
  • Swim-up bar
  • Fitness center
  • Beach volleyball
  • Giant chess & pool tables
  • Awe Spa – 6 treatment rooms
  • Outdoor pool with kids section
  • The Playroom Kids Club (ages 4-12)
  • Tours (Available with Resort Credit)
  • Daily activities & nightly entertainment